
About Course
ITIL v4 Foundation Training Course
The ITIL v4 Foundation training course is designed to provide participants with a comprehensive understanding of the ITIL framework and its application in modern IT service management (ITSM). This course focuses on equipping learners with the foundational knowledge required to improve IT services, enhance business outcomes, and foster innovation.
The ITIL v4 Foundation Training Course at KorzCentral is designed to provide a solid understanding of IT Service Management (ITSM) principles and practices. This course introduces and focuses on the key concepts, tools, and frameworks of ITIL v4, equipping learners with the skills needed to improve service delivery and enhance business value. With a focus on real-world applications, the training prepares participants to efficiently align IT services with organizational goals. Ideal for IT professionals and those aspiring to excel in service management, this course offers a comprehensive foundation to kickstart your ITIL certification journey.
This training is ideal for IT professionals, business managers, and anyone seeking to understand ITIL’s best practices for managing IT services effectively. By the end of the course, you will be well-prepared to pass the ITIL v4 Foundation certification exam and apply its principles to drive value in your organization.
Course Content
Introduction to ITIL v4 Foundation
-
Course Introduction and Overview
04:02 -
What is ITIL and Why is it Important
03:37 -
Evolution of ITIL from v3 to v4
04:22 -
Key Concepts and Principles of ITIL v4
05:58